Chat Restriction & Ban

CI.ME chat restrictions and bans block a user's chat, donations, subscriptions, and clips, but viewing is still allowed. They differ only in duration and may also apply to alternate accounts.

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Chat Restriction & Ban

Chat restrictions and bans are moderation actions that allow a streamer or channel moderator to restrict a user's activity within a channel. Both have the same effects; only the available durations differ.

Users who are chat-restricted or banned can still watch the channel, but certain actions and features within the channel will be unavailable.

Chat Restriction

A chat restriction is used to restrict a user's activity for a short period. It can be set for one of the following durations:

• Until the stream ends

• 1 minute

• 3 minutes

• 10 minutes

BAN

A ban is used to restrict a user's activity for a longer period. It can be set for one of the following durations:

• 1 day

• 7 days

• 30 days

• 90 days

• Permanent

What Happens When You're Restricted or Banned?

Once a chat restriction or ban is applied, the following restrictions take effect immediately and remain in place for the set duration:

Chat & Comments

• You cannot send messages in live chat or video comments.

• Your previous chat messages and comments may be hidden.

• You cannot post new comments.

Donations

• You cannot send Chat Donations.

• You cannot send Video Donations.

• You cannot mark missions as completed or failed, or add rewards to active missions. This applies even to missions you created yourself.

Subscriptions

• You cannot purchase new subscriptions or Gift Subscriptions.

• If you already have an active subscription, it will remain active until it expires.

Clips

• You cannot create clips from the channel.

Moderator Roles

• You cannot be assigned as a channel moderator.

Alternate Accounts

Chat restrictions and bans may also be applied to other accounts belonging to the same user.

This helps prevent users from bypassing channel moderation by continuing to participate through alternate accounts.

Accounts That Cannot Be Restricted or Banned

The following accounts cannot be chat-restricted or banned:

• Channel Owner

• Channel Moderator

• Chat Moderator

Frequently Asked Questions

Q. Can I still watch a stream if I'm banned?

Yes. Being banned doesn't prevent you from watching the stream or viewing videos. However, you'll lose access to chat and certain channel features for the duration of the ban.

Q. What happens to my chat messages after I'm banned?

Once you're banned from a channel, any chat messages you've previously sent in that channel will be hidden. Your messages will no longer be visible to viewers in the channel.

Q. Will my subscription be canceled if I'm banned?

No. Your existing subscription will continue as normal, including recurring billing, unless you cancel it yourself through [My Page].

While banned, you won't be able to purchase new subscriptions or send Gift Subscriptions, but any active subscription you already have will remain in place.

Q. Can I still donate to a streamer if I'm banned?

No. Once you're banned from a channel, you'll no longer be able to use support features in that channel, including donations, mission support, and other paid interactions.

Q. How do I appeal a ban?

An unban request feature is planned for a future update and is not currently available.

For now, bans will be lifted automatically once the assigned ban duration expires, and access to channel features will be restored at that time.

Update: 10/02/26

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