> For the complete documentation index, see [llms.txt](https://guide.ci.me/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guide.ci.me/en/viewer-guide.md).

# Viewer Guide

- [Donation Guide](https://guide.ci.me/en/viewer-guide/donation-guide.md): Supporting a streamer on CI.ME starts with Beam. This section covers buying and refunding Beam and the chat, video, mission, and cheer donations.
- [Purchasing Beam](https://guide.ci.me/en/viewer-guide/donation-guide/purchasing-beams.md): CI.ME Beam costs 1,100 KRW per 1,000 including VAT, caps at 1,000,000 a day and 3,000,000 per donation, expires after 5 years, and is spent oldest first.
- [Refunding Beam](https://guide.ci.me/en/viewer-guide/donation-guide/refunding-beams.md): CI.ME Beam can be refunded from My Page only within 7 days of purchase, if none from that purchase has been spent, and if it was not an in-app payment.
- [Chat Donations](https://guide.ci.me/en/viewer-guide/donation-guide/chat-donations.md): Send CI.ME Beam with a message TTS can read aloud or keep anonymous.
- [Video Donations](https://guide.ci.me/en/viewer-guide/donation-guide/video-donations.md): Play a YouTube video or CI.ME clip on stream with a chosen start and end point. Cost equals segment seconds times the streamer's per-second Beam rate.
- [Mission Donations](https://guide.ci.me/en/viewer-guide/donation-guide/mission-donations.md): CI.ME viewers set a challenge of up to 50 characters with a 10-second to 48-hour limit. A failed mission still pays the streamer at least 1,000 Beams.
- [Cheer Donations](https://guide.ci.me/en/viewer-guide/donation-guide/cheer-donations.md): Pick a concert or gaming cheer effect on CI.ME, which sends after about 3 seconds if unconfirmed. Up to 100 items per cheer, and anonymous sending is off.
- [Subscription Guide](https://guide.ci.me/en/viewer-guide/subscription-guide.md): CI.ME subscriptions run monthly, per channel. This section covers starting and gifting one, refunds, and carrying streaks over from other platforms.
- [Subscription Transfer](https://guide.ci.me/en/viewer-guide/subscription-guide/subscription-transfer.md): Carry paid subscription history over from another platform: five prior payments plus a new CI.ME subscription start you at a 6-month badge.
- [Starting Subscriptions](https://guide.ci.me/en/viewer-guide/subscription-guide/starting-subscriptions.md): Choose a recurring CI.ME subscription billed monthly from a saved card or a one-month plan that never renews. Failed renewals retry at 1, 4, and 7 PM.
- [Refunding Subscriptions](https://guide.ci.me/en/viewer-guide/subscription-guide/refunding-subscriptions.md): CI.ME website subscriptions refund pro rata on the unused period, minus a 10% cancellation fee after 7 days. In-app purchases follow Google or Apple policy.
- [Gift Subscriptions](https://guide.ci.me/en/viewer-guide/subscription-guide/gift-subscriptions.md): Gift a one-month CI.ME subscription to a chosen or random viewer. Tier 1 counts as one gift and Tier 2 as three toward badges, and gifts cannot be refunded.
- [Tools & Features](https://guide.ci.me/en/viewer-guide/tools-and-features.md): Features that shape how you watch CI.ME: 4K playback requirements, chat badges, the profanity filter, and Drops rewards earned simply for tuning in.
- [4K Streaming](https://guide.ci.me/en/viewer-guide/tools-and-features/4k-streaming.md): CI.ME 4K playback uses up to 35 Mbps, so 150 Mbps or more is advised. If buffering persists, move to wired or 5 GHz Wi-Fi, then drop quality to 1080p.
- [Chat Features & Badges](https://guide.ci.me/en/viewer-guide/tools-and-features/chat-features-and-badges.md): How chat badges work on CI.ME: the difference between subscriber, channel, and role badges, plus the Founder's Badge for a channel's earliest fans.
- [About Badges](https://guide.ci.me/en/viewer-guide/tools-and-features/chat-features-and-badges/about-badges.md): CI.ME badges come in subscriber, channel, and role types. Up to four show beside your name, role badges first, and channel badges appear only where earned.
- [Founder's Badge](https://guide.ci.me/en/viewer-guide/tools-and-features/chat-features-and-badges/founders-badge.md): Subscribe before a CI.ME streamer's first broadcast or within 30 days of it to earn the Founder's Badge. It is unlimited and permanent, but lost on refund.
- [Inappropriate Language](https://guide.ci.me/en/viewer-guide/tools-and-features/inappropriate-language.md): CI.ME's profanity filter masks explicit words with asterisks or blocks the message, and is tuned so everyday expressions are not caught by mistake.
- [About Drops](https://guide.ci.me/en/viewer-guide/tools-and-features/about-drops.md): Watch CI.ME streams carrying the Drops tag for the required time to earn in-game items or coupons, then claim them from My Page under Drops Inventory.
- [Merch Purchase Message](https://guide.ci.me/en/viewer-guide/tools-and-features/merch-purchase-message.md): Merch Purchase Message lets you share a message in a Streamer’s Live Stream after purchasing their merch on MarppleShop.
- [Accounts](https://guide.ci.me/en/viewer-guide/accounts.md): Account topics for CI.ME viewers, covering the Marpple MCO account system, minimum age by region, and what to check before deleting an account.
- [Creating & Deleting Accounts](https://guide.ci.me/en/viewer-guide/accounts/creating-and-deleting-accounts.md): CI.ME runs on Marpple's MCO account system, requiring age 16 in the UK, EU, and Australia and 13 elsewhere. Unpaid Studio balances block deletion.
- [Blocking & Reporting](https://guide.ci.me/en/viewer-guide/blocking-and-reporting.md): CI.ME tools for friction with other users: bans set by channel moderators, hiding that changes only your own view, and reports sent to the moderation team.
- [Chat Restriction & Ban](https://guide.ci.me/en/viewer-guide/blocking-and-reporting/about-bans.md): CI.ME chat restrictions and bans block a user's chat, donations, subscriptions, and clips, but viewing is still allowed. They differ only in duration and may also apply to alternate accounts.
- [About Hiding Users](https://guide.ci.me/en/viewer-guide/blocking-and-reporting/about-hiding-users.md): Hiding is a personal CI.ME setting that removes a user's chat messages and clip comments from your view only. Channel owners and moderators are exempt.
- [Reporting Users](https://guide.ci.me/en/viewer-guide/blocking-and-reporting/reporting-users.md): Report CI.ME live streams, Replays, clips, comments, or community posts under one of five reasons. A new report is blocked while an earlier one is pending.