> For the complete documentation index, see [llms.txt](https://guide.ci.me/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guide.ci.me/en/support-center/contact-support.md).

# Contact Support

***

![CI.ME mascot cats gaming, streaming, and waving light sticks in a neon room, with a speech bubble reading 2026.3.13 BETA OPEN](/files/odrYeB74Dc8O5mPtVSrE)

Welcome to CI.ME, the virtual and gaming live streaming platform.

CI.ME is a new live streaming platform designed to bring streamers and viewers closer together through more engaging and interactive experiences.

**CI.ME is currently in beta**, and we're continuously improving the platform based on feedback from our community.

If you encounter any issues, have suggestions for improvement, or would like to share feedback, please contact us at: <mark style="color:violet;">**<help@ci.me>**</mark>

Our team will review your inquiry and respond as quickly as possible.

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**Bug Reports & Feedback**
--------------------------

During the beta period, you may experience the following:

* Features may be updated or changed over time.
* Unexpected bugs or technical issues may occur.
* Platform features, policies, and services may continue to evolve and improve.

If you encounter any issues or have suggestions for improvement, we'd love to hear from you.

> [<mark style="color:violet;">**Submit a Bug Report**</mark>](https://tally.so/r/VLl4RM)

Your feedback plays an important role in helping us improve CI.ME.

​

## **New to CI.ME?**

If you're just getting started, we recommend checking out the guides below:

* [<mark style="color:violet;">**CI.ME Quick Start Guide**</mark>](/en/support-center/ci.me-quick-guide.md)
* [<mark style="color:violet;">**CI.ME Viewer Guide**</mark>](/en/viewer-guide/donation-guide.md)

*Update: 7/06/26*